FAQ
FAQ
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. If you need to arrive early or leave late, message us on LINE first.
What is the easiest way to book?
Tap Check availability on our website, choose a room, then enter your details and pay. That is three steps. Prices and offers are shown on the booking page.
Can I cancel or change my booking?
Cancellation and change rules depend on the rate you choose. They are shown on the booking page and in your confirmation email.
Who can enter the women-only floor?
Only female guests staying on that floor. Other guests and visitors cannot enter.
Do you offer group, long-stay or student rates?
Yes. Fill in the form on the Groups / Long Stay / Students page, or message us on LINE, and we will send you a quote for your dates and group size.
Can I store my luggage?
Please ask the front desk about luggage storage. You can message us on LINE before you arrive.
What is near the hostel?
CMP Block / Park Lane by CMP, the Calligraphy Greenway, Shenji New Village and the National Museum of Natural Science are all nearby. See our Taichung Guide for routes.