Last updated：2026-11-10
Scope
This policy explains how 草悟道漂鳥股份有限公司 (“we”), operator of the official website of Stray Birds Taichung, handles your personal data.
No payments or bookings on this website
This website does not take payments and does not store card or booking data. When you tap Check availability or Book now, you go to a booking page provided by SiteMinder, which handles your booking and payment data under its own privacy policy.
Inquiry form: what we collect and why
The name, email, phone, dates, group size and message you enter in the Groups & long stays form are sent to us by email only, used to reply to that inquiry and arrange your stay. They are not used for marketing or shared with anyone else.
How long we keep it
Inquiry emails are kept only as long as needed to reply and arrange that stay, then deleted. This website itself does not store them. Guest registration at check-in is kept for six months as required by Taiwan’s Hotel Business Regulations.
If you do not provide data
If required fields are left blank we cannot reply to your inquiry. You can also contact us by phone or LINE instead.
Cookies and analytics
This website currently uses no tracking or advertising cookies. If we add analytics in the future, we will ask for your consent first and update this policy.
Third-party services
We use a web hosting service, Cloudflare Turnstile bot protection (inquiry form), Google Maps (loaded only when you tap), and links to LINE, Instagram and Facebook. These services handle data under their own policies.
Your rights
Under Article 3 of Taiwan’s Personal Data Protection Act, you may ask to access, obtain a copy of, supplement or correct your data, or ask us to stop collecting, processing or using it, or to delete it. Please contact us via the Contact page.
Changes
Any changes to this policy will be posted on this page with a new date.